Buyer FAQs


Please below a list of our frequently asked questions if you are a buyer of the TrustedStays service.

Length of Stay:

TrustedStays welcomes guests to book properties from 3 nights up to several months. We work with a variety of supply partners who offer properties that match short stays and more long-term rentals. Whilst some of our property partners have minimum stay length in place for their properties, we have others who are open to more transient stays.

Property Types:

We offer a wide variety of accommodation types across the UK for short-, mid- and long-term stays. Our properties range from studio apartments to 5+ bedroom properties, for solo business travellers, corporate groups and families alike. Whether you choose from budget options or luxury accommodation, with TrustedStays business travellers will always be staying in safe and secure, accredited accommodation.

  • Apartments
  • Serviced Apartments
  • Aparthotels
  • Houses
  • Co-living spaces


All of our properties must have their own:

  • Separate entrance (no shared apartments or room-only properties)
  • Private Kitchen facilities
  • Private bathroom and shower/bath

Property prices:

In London, our prices start from £60 a night for a studio apartment, and we also offer mid-range to luxury options to our clients. Outside London, our prices are even more affordable.

Monthly and weekly discounts any be available on request. Most of our partners will offer a monthly discount, and some also offer weekly discounts. To enquire about discounted rates for longer stays, you can contact

Our London Portfolio:

We currently have 1000+ properties on offer across London, many of which our partners are on the process of onboarding and may not be available on the live site. We are happy to share options with you or your clients when they are enquiring.

What is a professional property manager?

A professional property manager manages homes, apartments etc and they have a registered business in this industry. TrustedStays takes this one step further by requiring all property partners to be registered or to register to STAA or the UKAA and to adhere to their code of conduct.

What is Accreditation?

This is a requirement for all TrustedStays properties. Our partners much have their properties accredited by a 3rd party. The accreditation process ensures that a property meets health and safety standards. Given that many of our buyers have a duty of care to uphold, this is extremely important and ensures that the properties their staff or clients are staying in are safe.